RBS/NatWest meltdown: your questions answered (22)

Telegraph 2013.12.03 17:06
For those customers who can get through to the call centres, the bank is paying up - including for cases of 'embarrassment' RBS: this is the second major systems problem in two years Photo: Getty Images By Richard Dyson 2:44PM GMT 03 Dec 2013 Follow Comments After another embarrassing technology meltdown, RBS and NatWest now say normal service is being resumed for millions of customers.
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